1.Information we collect
- Inquiries and support: name, company, region, email address, phone number, message, source page and submission time.
- Job applications: name, email address, phone number, role, message, résumé file and application status.
- Technical records: for security and troubleshooting, our hosting, content delivery and error-monitoring providers may process IP addresses, browser and device information, access times, error details and limited page-interaction data.
2.Why we use information
We do not use submitted information for unrelated marketing. Where consent is legally required, we will ask for it separately.
- To respond to product, quotation, sample, technical and after-sales requests.
- To process job applications, communicate with candidates and assess suitability.
- To keep the website secure, diagnose faults and improve stability and service quality.
- To comply with applicable law or respond to lawful requests from public authorities.
3.Cookies and similar technologies
A functional cookie named dikai-lang remembers whether you chose the Chinese or English version and may remain for up to one year. Our error-monitoring tools may use browser storage to distinguish sessions and record diagnostics.
The current website does not use advertising cookies or cross-site behavioural targeting cookies. See our Cookie Policy for more information.
4.Sharing and international processing
We do not sell personal information. We share it only as necessary with website hosting and content delivery, database and file storage, email delivery, error monitoring and professional advisory providers, or with public authorities where required by law.
Some providers may process information outside your country. We use contractual, access-control and other safeguards required by applicable law.
5.Retention
We retain personal information only for as long as needed to handle the request, maintain business records, protect security, resolve disputes or meet legal obligations. Unsuccessful job applications are deleted or anonymised after the recruitment purpose is complete, unless law or separate consent requires otherwise.
6.Security
We use encrypted transmission, administrative access controls and restricted résumé-file access. No internet transmission or storage is completely secure, so please do not submit sensitive personal information unrelated to your request.
7.Your rights
Subject to applicable law, you may request access to, a copy of, correction of or deletion of your personal information; restrict or object to processing; withdraw consent; or complain to a competent data-protection authority. Email info@dkcoding.net. We may need to verify your identity first.
8.Children, updates and contact
This website is intended for business customers and job applicants, not children under 18, and we do not knowingly collect children's personal information.
We may update this policy to reflect changes in our services, providers or legal requirements. The current version and effective date will remain on this page.
Controller: Shanghai Dikai Coding Technology Co., Ltd. Email: info@dkcoding.net.